1.Late for the tour
✅ In case of tardiness, we may depart without contacting you individually. Cancellations or refunds are not possible on the day of the event for any reason, including lateness. Please make sure to take note of this!
2. How Do I Verify My Identity
✅ Please prepare a document to verify your identity on the day of the trip. (Please present the voucher, such as your booking confirmation, to the driver via your mobile phone.)
3. seatbelt
✅Please make sure to wear your seatbelt while inside the vehicle. According to Taiwanese traffic law, failure to do so may result in a fine.
< However, for elderly passengers, pregnant women, those with knee problems, or customers wishing to get off near the 7-Eleven, please inform the driver in advance. Stopping directly in front of the 7-Eleven is not allowed as it is a shoulder lane and considered dangerous. In such cases, drop-off will be arranged on the road above the 7-Eleven. >
Please note that if you do not read this notice and fail to inform the driver in advance on the day of the tour, we will not accept any claims regarding inconvenience caused.
4.Valuables Storage and Safekeeping
✅ Please be careful not to leave valuables inside the vehicle, and make sure not to lose any belongings inside the vehicle. We are not responsible for any lost items. The fee is 2 USD per person for each tour, and please pay the driver directly on the day of the tour.
5.weather
✅ This itinerary will not be canceled in case of rain. Although the order of the itinerary may change due to weather conditions, all destinations will be visited without exception. (However, in the event of natural disasters such as earthquakes or typhoons, a full refund will be provided, and we will contact you in advance.)
6.Luggage
✅ Carry-on luggage is allowed for boarding. (Please refer to the vehicle information)
7.JJ Car Insurance Guide
✅ Each vehicle is covered by a liability insurance of 20 million NTD (approximately 800 million KRW), serving as your reliable companion throughout the trip to ensure a safe journey. However, please note that the insurance only applies to accidents that occur inside the vehicle.
8.Travel insurance for Taiwan
✅ This product does not include travel insurance. It is recommended that you purchase travel insurance before participating in the tour. Insurance coverage outside the vehicle is only valid if you purchase the Taiwan travel insurance we provide.
● The Taiwan Tourism Bureau requires that if you take a taxi tour, you must purchase travel insurance from a Taiwanese insurance company.
● Even if you have purchased travel insurance in USA, it is not recognized by the Taiwan Tourism Bureau. This may be because Korea and Taiwan do not have formal diplomatic relations.
Therefore, you must have insurance on the day of the tour. Additionally, Taiwan experiences frequent natural disasters, and in case of a natural disaster accident inside the vehicle, vehicle insurance alone will not cover the damages.
This is because Taiwanese vehicle insurance does not cover natural disaster compensation. Especially in areas like Hualien and Taroko Gorge, where falling rocks and other natural disasters are common. Also, places like Yehliu near the sea often have accidents such as slips due to rain. The insurance you purchase is to prepare for these risks, so please be sure to enroll.
✅ To purchase Taiwan domestic one-day travel insurance, passports of all tour participants are required before the tour.
(When purchasing, please be sure to provide the passport number, English name, and date of birth of all participants.)
9.How to Choose a Snapshot Photographer
✅ The photo service with a photographer is only available for tours departing from Taipei (New Taipei City).
The photos, offered on a first-come, first-served basis, are a free service included only in the Taipei northern area tours. This benefit is exclusive to JJ Taiwan Taxi Tours (JJ Travel) and is not included in the tour price.
✅ The photos you take will be sent via WHATSAPP (or similar messaging app) after the tour ends, and you must request them within 24 hours after the tour starts.
✅ If you do not request the photo delivery within 24 hours, all photos will be deleted in accordance with the company policy and to protect customers’ personal information and portrait rights, and they cannot be provided afterward.
10.How to get the snapshots taken during the tour from the driver
✅ The photos you took will be sent to you via whatsapp after the tour ends, and you must request them within 24 hours after the tour starts.
✅ If you do not request the photos separately within 24 hours, all photos will be deleted to protect customers’ personal information and portrait rights, as well as in accordance with company policy, so you will not be able to receive them.
11.How to Apply for a Car Seat, Stroller, and Booster Seat
✅ When booking a tour, please write your requests in the "Request" section.
✅ However, car seats, boosters, or strollers are available for free rental only if requested in advance. Please note that if supplies are limited, your request may not be fulfilled. (According to Taiwan traffic law, these are mandatory only for children up to 4 years old.)
12.What to Do When Rocks Fall
If rocks fall during the tour, do not run to the opposite side. Instead, look at where the rocks are falling and stay close to the wall or the mountain side.
13.Is it allowed to consume coffee or food inside the car?
Yes, it's possible, but a cleaning fee may be charged in case of contamination.
(Please refer to the information below)
[Passenger Liability Notice]
✅ In case of damage to vehicle property: Restoration cost
✅ In case of vehicle contamination due to vomiting, spilled drinks, etc.: Hand wash cleaning fee 1,200 NTD
✅ In case of unpaid fare: Will be reported to the police
Please make sure to take all your trash with you when you leave the vehicle.
14.Notice of Tour Vehicle Fare Increase During the Lunar New Year Holiday Period
According to Taiwanese government policy, prices will be increased during the Lunar New Year holiday period.
For exact pricing inquiries, please contact us via whatsapp.
Consultation Hours: Monday to Friday, 9:00 AM – 6:00 PM (Taiwan Time)